Call Center Agent

Being a caller center agent is one tough job. I need to be in acquaintance with all my workmates and be as flexible as possible regarding schedule changes and of course the possibility of being placed on another team. It's quite difficult specially when the product that you're selling is not something you're familiar with. That's what happened to me when I entered Convergys. It was a different world. Different people and environment. everything came as a shock since it was my first work experience. Now with Teleperformance everything seemed steady for me.